"At our store, we accept returns of unworn clothing items with original tags and clear garment packaging, including the SKU label. Returns must be initiated within 7 days of receiving your order and shipped back to us within 7 days of submission to qualify for a full refund. Please note that we do not accept exchanges of any kind.
Kindly note, split package orders have a 7 days return window starting from the time of the final package delivery date and time.
However, please note that all swimwear, bodysuits, intimates, jewelry, face masks, and beauty products are final sale and non-refundable.
If the returned items do not meet the above criteria, a 20% restocking fee may be applied or the return may be declined altogether. Shipping and handling charges are non-refundable.
Return shipping is the customer's responsibility unless the return is due to a shipping error or a damaged item.
Please allow 5-7 business days from the day we receive the returned package to process. We will email you after the return has been processed to confirm the outcome."